Human leadership with Eilisa Reid, Senior Vice President, Application and Platform Services at Charter Communications

Eilisa Reid, Senior Vice President, Application and Platform Services at Charter Communications, joins the podcast for a chat about making leadership truly focused on people and their daily lives. We get into how technology and specifically platform and application infrastructures can make or break customer experience, why it’s important to understand and respond to challenges in the telco industry with a personal touch, and how to use customer data to create the best experience for every person who interacts with Charter Communications’ products and services.