62: Communication Pearls for Addressing Behavioral Concerns with Clients

Steve Dale, CABC, writes for veterinary professionals and pet owners, hosts 2 national radio programs, and has appeared on TV shows ranging from Good Morning America to Oprah. He is on the dvm360® Editorial Advisory Board as well as the boards of the Human-Animal Bond Association and EveryCat Health Foundation. He appears at conferences around the world. Visit stevedale.tv.