Is Change Art or Science?

Business wants to be scientific.

Managers want to see data, facts and evidence to base decisions on. The last thing anyone wants to do is to put the company at risk. No-one wants to be blamed for being reckless.

So we buy based on logic.

But when we sell logic to people they resist. We buy proven tech and initiatives, but employees don't use it. Because people have their own opinions, preferences and concerns.

Every change is made with the promise of a better future.

But it's only scientific if we precisely know the outcomes of every eventuality. Science isolates variables and seeks to make choice into maths. Art is based on a best guess that we can make something more appealing.

Change in organisations is a guess that what we do makes a better future.

Better is subjective. Who is it better for? And how can we know another choice wouldn't be better?

We make business decisions never knowing if another is better

Never knowing how the variable of different people will respond.

In the clip Clark Ray, Tony Walmsley and I talked about change. From a football manager's perspective. To the implications for business and politics.

Links:

Clark's Linkedin - https://www.linkedin.com/in/10thman/

Clark’s Website:  https://www.clarkray.com

Tony Linkedin - https://www.linkedin.com/in/tony-walmsley/

Tony’s Website:  https://theleadersadvisory.com

Rob's Linkedin: https://www.linkedin.com/in/robmcphillips/

Rob's Website: https://robmcphillips.com/