Exceptional Customer Experience and Building Customer Loyalty

What if every element of your handmade business, from customer communication to the unboxing experience, could set you apart from others? That's what exceptional customer service does! Join me as I guide you through practical strategies designed to elevate your customer service  especially during peak selling seasons like Christmas and the holiday season. From using personal touches to crafting a memorable unpacking moment, every detail matters to create joy and satisfaction  every step of the customer journey.

I share unique insights on how crafters and makers can leverage their natural attention to detail and creativity to stand out in a crowded market. 

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