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"Earned insights" and scaling Loom to +21M users with Joe Thomas, CEO and Co founder of Loom

Author
Justin Vandehey
Published
Fri 18 Aug 2023
Episode Link
None

Joe Thomas, CEO and Co founder of Loom, joins the show to talk about

  • How Joe and team have scaled Loom to +21M active users
  • The decision to hold on monetizing Loom until Year 3 of the company, and why founders should use activation as a success metric.
  • The "earned insight" that led the Loom team to build a horizontal application vs. vertical application
  • How Loom is planning to use Generative AI to improve collaboration and leapfrog its competitors.

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