Necessity is the mother of invention, and [it is] the hand that forces us to become better! Elizabeth Courtois joins Trent Christensen in a heart-warming episode of patience and caring about others. Elizabeth moved from an operator to a project manager at AT&T through a passion for helping others and making work fun. Elizabeth shares her joy for helping others and how this pushed her success. Her son was diagnosed with autism as a child, which built her and her husband's patience. Now, as a Reiki Master, Elizabeth enjoys seeing her family grow and continues to help others through conversation and an alternative medicine called energy healing.
Climbing the corporate ladder
• AT&T - principal vendor manager (technology services group "I.T."), project manager, sourcing, not coding.
• 8 years in the current role (32 years total)
• Started at the bottom as the O operator, and then moved to 411 and information.
• After 411, went to a service rep (non-management roles with union representation)
What is Success?
• What does success mean to you both professionally and personally?
• "I'm just a helper, that's who I am" - wants to help a customer get what they needed.
• Personally, it's [success] watching my children grow/live.
• One son is high functioning autism. He's not neurotypical.
• The daughter has a husband and a four-year-old.
• ”I enjoy seeing the success with my husband" - together for 33 years.
Autism and Family
• How has life been different for you with a son who has Aspergers?
• A friend's advice based on an episode of Oprah helped Elizabeth to uncover that what was "different" about her son might be autism.
• Elizabeth won't let the term autism define the limitations of her son
• Elizabeth talks about the grieving period of learning about her son's autism
• "It [autism] helped me to become so much more patient and calm because I had to be.
• ”It's opened up the perspective in which my husband and I look at things."
• "He just tells the truth; that's how it is."
Learn More Here
Autism and Work
• Working with the developers, they shared a lot of similar characteristics as her son.
• Mixing social and professional works for work
• Do autistic people have more difficulty finding a job than neurotypical people that have the comfort of socializing?
• What's the benefit of disclosing that one might have autism in an interview?
• "I love to learn from people" E.C.
• My best means of motivation was to make something fun
Chakra Reiki Master
• If you're feeling down, then help someone else out.
If you're having a bad day, RESET. It's never too late for a mental click.
•Elizabeth talks about balancing energy and explaining chakras. As well. She talks abo
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