Episode 038 - Lucas Walker - Gorgias, How To Improve Customer Support

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Happy Canada Day to everyone up in the Great White North. In this episode, I have the privilege of talking with a fellow Canadian out of Toronto, Ontario, Lucas Walker.

Lucas is a Partner Manager and Content Manager at Gorgias. He co-founded Venngage, an infographic maker, and Treats Happen, an e-commerce first natural dog treat company. And in our conversation, we discuss tech stack, customer service and lessons learnt from a serial entrepreneur. 

Today, 3500 Ecommerce stores including MVMT, Timbuk2 and Steve Madden use Gorgias to power their customer service. Lucas lives in Toronto, Canada and is a huge fan of bikes, the Blue Jays, and burritos.

It is no accident that I picked a Canadian to be on this very special Canada Day edition of The Subscription Box Show. So I can’t wait to share with you my conversation with Lucas,  

Episode Link: https://thesubscriptionboxshow.com/podcast-1 

This episode is sponsored by Louis and Lea.  Visit https://louisandlea.com for everything from Birth to Birthday!  Tired of not knowing what are the essentials for mom and baby during first year?  Get YOUR FREE RESOURCES at https://louisandlea/pages/resources  @officiallouisandlea on Instagram  Use discount code “SUBSCRIPTION” at check out for 10% OFF!!!

The Subscription Box Show shareable Trailer
https://www.thesubscriptionboxshow.com/podcast-1/blog-post-title-one-a3ypr

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To request being on TSBS, please book a call with Eric at: https://www.calendly.com/thesubboxshow

Guest Info:
Who Lucas would hire if he could hire a coach/mentor: Bill Gates
Lucas' favorite website e-commerce platform: Shopify

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For more, email me at [email protected]