101: The Art and Science of Modern Payroll | Taped Live at PayrollOrg Congress 2025

What if the future of payroll isn't about crunching numbers, but about unleashing human potential? Join us for a dynamic discussion live from the 43rd annual Payroll Congress, where Tammy Gillenwater and Sarah Chesney reveal how AI and automation are completely transforming the profession. Instead of getting bogged down in manual tasks, today's payroll pros are stepping into strategic leadership roles that amplify human capabilities. This episode dives into why talent development and upskilling have become absolutely critical, showing how payroll is evolving into an unexpectedly challenging and creative career path that demands both technical expertise and essential human skills like empathy and emotional intelligence.

0:43 - Discussion on the evolving topics at the Payroll Congress, including the increasing presence of AI and RPA, and the shift from theoretical to practical knowledge.

5:16 - The future of the payroll professional and how AI will enable human amplification by handling routine tasks, allowing professionals to focus on decision-making and customer care.

11:11 - Addressing the challenge of attracting younger talent to payroll and the importance of offering clear career paths and fostering an environment that embraces innovation and continuous learning.