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Breaking the Revenue Ceiling: Why Management Training is Your Hidden Growth Lever

Author
@apentz
Published
Tue 27 May 2025
Episode Link
https://podcasts.fame.so/e/x812x9rn-breaking-the-revenue-ceiling-why-management-training-is-your-hidden-growth-lever

In this episode of Small Business Black Holes, host Alan Pentz speaks with Gavin Howarth, CEO of Howarths, a UK-based HR consulting firm. Their discussion covers the delicate process of family business succession, current HR challenges facing SMEs, and how companies can build high-performance cultures in today's rapidly changing business environment.

What You'll Learn:
  • How to successfully transition a family business while preserving relationships and maintaining business continuity
  • The "Two Contracts" framework for family business succession: managing both legal and emotional agreements
  • Why creating post-transition roles for departing leaders is crucial for successful ownership changes
  • How to build a high-performance culture through data-driven HR practices and employee engagement
  • The critical importance of developing middle management capabilities in growing SMEs
  • Why "power skills" (traditionally called soft skills) are essential for business growth and productivity
  • How to navigate modern HR challenges including Brexit impact, remote work, AI integration, and multi-generational workforces
  • The emerging role of AI and data analytics in transforming HR practices and decision-making

Highlights:
[07:00] The Two Contracts of Family Business Succession
[28:20] Building a High-Performance Culture Framework 
[32:45] The Critical Role of Middle Management Development
[22:15] Navigating the AI and Data Revolution

Episode Resources:
Alan Pentz on LinkedIn
Gavin Howarth on LinkedIn
Howarths' website

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