On this episode of The Silicon Dreams, host Charlene from Orbis86 sits down with Arpit Chhikara, Founders Office at WorkHack and former conversation designer. Arpit shares how he moved from designing conversational AI bots to shaping AI-driven platforms, highlighting lessons in prompt design, personalization, and user-centric innovation. He discusses how hyper-personalized messaging doubled engagement rates, why intuitive UI/UX is crucial for adoption, and how “discovery calls” reveal the real jobs users want done. From conversion-driven chatbots to AI-powered form-building and beyond, Arpit breaks down how startups can harness AI for practical impact. He also explores the future of personalization, AI-human interaction, and why the next wave of innovation lies in solving real problems with empathy and creativity.