An open letter from small-business owners - Episode 495 - The Scribble with Jeremy Bradley

As a business owner, Jeremy Bradley oversees multiple teams from radio and newspaper production to book publishing to e-commerce platforms. With more and more people starting their own companies, be it for extra income or as their sole job, JB shares some nightmare stories about dealing with lying customers. He reveals some shocking details about the lengths his companies go to protect their reputation and their bottom line. And sometimes it involves criminal charges.