Why do Manners Matter in Sales?

Season Two | Episode 30 | Why do Manners Matter in Sales? | The Sales Circle

In today’s episode of The Sales Circle, host Rob Spence dives into a simple but powerful truth: good manners can be your secret weapon in sales.

In a world full of noise, automation, and rushed conversations, politeness, professionalism, and small acts of courtesy can be the difference between winning a customer—or losing them.

Rob shares why manners matter now more than ever, how they build trust, likability, and stronger client relationships, and how treating people the right way can directly boost your sales results.

We’ll explore real-world examples, some surprising stats about the role of etiquette in business, and Rob’s practical tips on how you can bring a more human, respectful touch to every sales conversation.

🔥 In This Episode, You’ll Learn:

✅ Why manners are more than “being nice”—they’re a proven sales strategy

✅ How small acts of politeness can differentiate you from your competitors

✅ The link between good manners and customer loyalty

✅ How to maintain professionalism—even when dealing with rude or difficult clients

✅ Practical tips to make courtesy a natural part of your sales process

📚 This Week’s Book Recommendation:

📖 Just Good Manners by William Hanson – a brilliant guide to understanding the timeless value of courtesy, respect, and professional etiquette—skills that matter as much in business as they do in life.

➡️ Grab your copy here: https://amzn.to/3Sbr3Ja

💼 Recommended Resources:

✔️ Stay on top of your follow-ups and client communication with Monday.com CRM - https://try.monday.com/w6un6aq14jsb-wzpmg4

✔️ Level up your sales skills with expert-led online sales training - https://www.paragonsalessolutions.co.uk/online-sales-courses/

🎙️ About The Sales Circle Podcast

The Sales Circle, hosted by Rob Spence, is your weekly go-to podcast for real-world sales advice, strategies, and mindset tips.

Every Thursday, we cover essential topics like relationship selling, cold calling, objection handling, negotiation, and modern sales techniques—with no jargon and no fluff.

🎯 Available on Spotify, Apple Podcasts, YouTube, and wherever you stream your podcasts.

#SalesPodcast #SalesTraining #SalesTips #RelationshipSelling #SalesMindset #CustomerExperience #TheSalesCircle #ProfessionalEtiquette #B2BSales #SalesCoaching

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