What can we learn from Unreasonable Hospitality?

Season 2 | Episode 40 | What We Can Learn from Unreasonable Hospitality

Going the extra mile isn't just good service - it’s unforgettable. In this episode, we dive into the transformative power of unreasonable hospitality and how creating remarkable customer experiences can set your business apart in a crowded world.

Inspired by the legendary service principles behind world-class restaurants, this conversation reveals why going above and beyond is no longer optional, but the new standard.

In this episode:

Why customer experience is your greatest competitive advantage

The small, surprising gestures that create lifelong loyalty  🤝

The mindset shift from transactional to transformational service

Real-life examples of hospitality that turned customers into raving fans 🙌💯

Whether you're running a business, leading a team, or simply want to leave a lasting impression—this episode shows you how to create moments people never forget.

📘 Book of the Week: Unreasonable Hospitality by Will Guidara

https://amzn.to/4nMuhS0

🎓 Transform your customer journey with Paragon Sales Solutions training courses

https://www.paragonsalessolutions.co.uk/sales-training/

📊 Elevate your team’s service with Monday.com Work OS

https://try.monday.com/w6un6aq14jsb-wzpmg4

Tune in every Thursday for more tips, tricks and advice for all things sales.

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