Scaling Mollie: SaaS growth, AI & fintech with Koen Köppen

In this episode of the SaaS Revolution Show, Alex Theuma talks to Koen Köppen, CEO of Mollie and ex-CTO of Klarna.

Koen shares how Mollie is expanding from 6 to 31 markets by 2026, why they prioritise operational efficiency over growth hacks, and how AI reduced their customer contact rate by 3x. Plus: essential lessons for SaaS founders on market expansion, avoiding premature scaling, and embedded finance.

Guest links:
LinkedIn: https://www.linkedin.com/in/koenkoppen/
Website: https://www.mollie.com/gb/