Finding the Org Structure to drive Customer Success, with Puneet Kataria (CustomerSuccessBox)
- Author
- Alexander Theuma, Puneet Kataria
- Published
- Thu 14 Apr 2022
- Episode Link
- http://saastock.com
In this episode of the SaaS Revolution Show, Puneet Kataria (Founder of CustomerSuccessBox) joins SaaStock's Alex Theuma as a guest on the show, to discuss how to utilise your company's organisational structure to drive customer success.
Puneet shares:
- How CustomerSuccessBox got their first paying customers
- What lessons he's learnt in the 5 years of running the business
- How to find the right org structure to drive Customer Success
- The biggest challenge in customer success right now
and more.
