Is Dental Insurance Killing Your Reviews?

Most offices manage insurance poorly due to a lack of knowledge, understanding, or training, resulting in complaints and bad reviews. Yet every office in the country deals with dental insurance, even fully FFS offices. So, should practices just avoid dealing with dental insurance?

In today's episode, I welcome practice owner and dental business coach Travis Campbell to discuss why getting insurance management right can help you win better patient advocates and more positive online reviews. 

Tune in to learn the best insurance management practices, the truth about pre estimates, and some tips and tricks on improving patient reimbursement.

Key Takeaways 

• How dental insurance may be killing your reviews (00:00)
• Travis' journey and background in dental insurance (01:42)
• Why dental insurance often means bad reviews (05:51)
• Insurance management best practices (14:41)
• How to improve your insurance estimates (20:45)
• Tips and tricks on improving patient reimbursement (27:04)
• Are pre estimates more damaging than good? (33:13)

Additional Resources

Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at: http://www.clouddentistry.com/Len