Balancing Innovation with Consumer Protection - A Conversation with Michael Horn

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This podcast is an interview with Michael Horn, author, consultant and former co-director of the Clayton Christensen Institute. We discuss the recent Department of Education proposed changes to the definition of a Third-Party Servicer and new restrictions on revenue share agreements. Michael highlights the challenges to innovation that the Department's language might create and he gives his insights on how regulators could better balance innovation with consumer protections when drafting regulation.