11: How to Make a ‘Good’ Cup of Tea with Suki Tea

How do you make a ‘good’ cup of tea? From a flavour perspective you may think about factors such as the quality of the leaves, the temperature of the water, the brewing time, or – that most divisive of questions – if/when to add milk. But what makes a ‘good’ cup of tea in terms of ethics, social responsibility, and sustainability? There have long been concerns around these issues within the tea industry, with reports of very poor pay, child labour, and appalling working conditions leaving many consumers with a bitter aftertaste.

One business attempting to balance growth opportunities with high ethical standards is boutique loose leaf blender, Suki Tea. Founded in 2005 by business partners Annie Irwin and Oscar Woolley, Suki Tea has grown to become a strong contender in the UK’s loose-leaf tea market. In this episode of the QMS Good Business Podcast, Annie joins Dr Laura Steele to discuss how to make a ‘better brew’ that respects both people and planet.

Guest: Annie Irwin, Suk Tea
Host: Dr Laura Steele, Queen’s Management School
Sound Engineering: John Woods, Queen’s Management School