Office Hours: Crisis Management 101, Ad-Supported Streaming Tiers, and Achieving Economic Security

Scott answers a question regarding Southwest Airlines’ epic failure over the holidays and explains the three things a company should consider when dealing with a crisis. He also answers a question about Hulu and the other streamers offering ad tiers, and wraps by offering advice on deciding when you’ve reached economic security. 
Music: https://www.davidcuttermusic.com / @dcuttermusic
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