Heuristic Evaluation: A Usability Toolkit for Product Managers

In this episode of The Product Handbook, we unpack heuristic evaluation — a practical way to spot usability issues early using time-tested design principles, no design degree required.

You’ll learn:

• What heuristic evaluation actually is and how it fits into your product development toolkit
• A breakdown of Nielsen’s 10 usability heuristics with real-world examples you can remember and use
• How PMs can run or support a heuristic review — even without being a UX expert
• When to use this method, how to communicate the findings, and where it fits in your feedback loop

If you’ve ever sat in a design critique and nodded along while wondering what “match between system and real world” really means — this episode gives you the confidence to evaluate usability like a pro.