Blameless Post-Mortems: Turning Failure into Strategy

In this episode of The Product Handbook, we explore how product managers can run post-mortems that actually drive learning and improvement — without the blame game.

You’ll learn:

• What makes a post-mortem different from a retrospective, and when to use each
• How to structure a post-mortem for clear insights and actionable outcomes
• Techniques to keep the process focused on systems and decisions, not individual mistakes
• The role of documentation and follow-ups in building long-term team resilience
• How AI tools are starting to streamline analysis, reporting, and action tracking

If you’ve ever wrapped a project or release and thought, “We should’ve learned more from this,” this episode gives you the framework to make post-mortems a habit that strengthens your team and your product.