21 -- To Help Others You Need Two Things

If you want to stay sane in dentistry write the following down and review it often:

I have two jobs and the patient has two jobs. None of these jobs can be shared by the other. My two jobs are (1) to like patients and (2) to treat them well. Patients will benefit from doing their two jobs which are (1) daily homecare and (2) appointment management. Should they decide to take care of themselves, I will take no credit. It was their choice to comply with the recommendations, not mine.