1. EachPod

Episode 122 - OPEX - Leading Gents - Paul McCarthy CEO of Snapfix

Author
Marianne Rutz
Published
Wed 16 Nov 2022
Episode Link
https://operationalexcellenceshow.libsyn.com/episode-122-opex-leading-gents-paul-mccarthy-ceo-of-snapfix

Today I'm welcoming Paul McCarthy, CEO of Snapfix and yes, it's Snapfix not  SnapChat, as you will hear me calling it! There is a story to this - which Paul will tell himself!  Snapfix is one of the most amazing innovations I have recently seen in technology! There are industries notoriously failing from a maintenance perspective. I give you an example:  I was overnighting in a hotel and the tap in the bathroom was dripping constantly. It kept me awake all night. I probably should have phoned maintenance or at least reception to get it looked at; which I didn’t. If this hotel would have had Snapfix, this wouldn't have been an issue. I could simply have taken a picture! Paul will tell us exactly how his product works, the clients it serves around the globe and the impact Snapfix has on the customer experience! Right there and then! 

Links:

SnapFix: https://snapfix.com/

Paul on LinkedIn: https://www.linkedin.com/in/paulmccarthyireland/

Contact us at [email protected] or email me directly [email protected]

Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/

Rutz Consulting Website: https://rutzconsulting.com/

 

This Podcast is produced by: Andrew Madden Photography & Media Production

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