Summary: Mike and Torya discuss their experience with a Roomba vacuum cleaner and compare it to their positive experience with Shark vacuum cleaners. They talk about the convenience of leasing a Roomba and the included supplies, but also mention the issues they faced with the device, such as mapping problems and weak vacuuming power. They share their frustration with Roomba's customer support, particularly their lack of response to text messages. They also mention their positive experience with Shark's customer support and their willingness to replace a vacuum hose for free. Overall, they express their preference for Shark vacuum cleaners and their consideration of switching to a Shark Vac Mop in the future.
Key Takeaways:
Quotes:
Timestamp | Summary |
0:00:15 | Introduction to the show and topic of discussion |
0:01:02 | Discussion about the Roomba and its leasing program |
0:03:10 | Issues with the Roomba's mapping process |
0:05:08 | Problems with the Roomba's vacuuming capabilities |
0:07:07 | Frustrations with Roomba's customer support |
0:09:07 | Attempts to get a replacement Roomba |
0:10:17 | Disappointment with the support person's response |
0:12:08 | Setting up the new Roomba and potential solutions |
0:15:49 | Comparing the cost of leasing the Roomba vs. buying |
0:19:35 | Positive experience with Shark vacuum and support |
0:23:55 | Conclusion and closing remarks |