Turning Compliance from a Cost into a Competitive Edge with Dustin Bolander

Welcome back to the MSP Security Playbook, brought to you by Heimdal Security — the unified, AI-powered cybersecurity solutions provider that helps MSPs grow stronger and more secure.

In this episode, host Jacob Hazelbaker is joined by Dustin Bolander, founder of Beltex, a specialist in insurance and compliance for professional service providers. Together, they tackle one of the most dreaded — yet potentially most powerful — aspects of running an MSP: compliance.

Far from being just a checklist headache or sales hurdle, Dustin argues compliance can become a catalyst for growth, deeper client engagement, and new revenue streams. Whether you’re wondering how to navigate HIPAA, avoid the pitfalls of CMMC, or use compliance frameworks to lock in client loyalty, this episode has you covered.

If compliance has ever felt like a burden, Dustin will help you see it as a strategic advantage that sets you apart from every “patch report” competitor in the market.

In this week's Threat Briefing, Adam unpacks a critical new Cisco vulnerability: a hardcoded root account in Unified Communications Manager (UC) servers that gives attackers instant SSH access — no passwords or MFA required. Tune in to hear why patching and isolating voice systems should be your top priority.

If you found this episode helpful, please follow MSP Security Playbook on your favorite podcast app, leave us a review, and share it with another MSP looking to turn compliance into their secret growth weapon.

Have a question for the MSP Hot Seat or a topic you want us to tackle next? Drop us a line — we’d love to hear from you.

Chapter Markers:

(02:04) Threat Briefing: Cisco UC server backdoor lets attackers log in with hardcoded root

(05:17) The compliance gold rush: CMMC, HIPAA, and overlooked opportunities

(08:58) Turning compliance from a checkbox into a sales differentiator

(13:14) Common compliance mistakes: DIY disasters and reinventing the wheel

(16:55) The insurance 101 for MSPs: Cyber vs. Tech E&O

(20:06) How to future-proof your MSP for compliance (without last-minute panic)

(25:35) Streamlining compliance without it becoming a full-time job or sales blocker

(28:32) Play-by-Play: Building client cadence & loyalty through compliance

Useful Links:

Connect with Dustin Bolander on LinkedIn

Visit the Beltex Website

Explore Heimdal’s platform at heimdalsecurity.com

Follow Jacob for more cybersecurity insights on LinkedIn

For more from Adam connect via LinkedIn