EP 32: Paul Jackson: Optimizing Operations for Manufacturers

In this episode, Dustin McMillan chats with Paul Jackson, founder and CEO of Method, a software company specializing in automating small businesses. They dive into topics like small manufacturing, business pain points, supply chain management, and the power of automation. Paul shares his journey from running a landscaping business to starting Method and emphasizes the significance of customizing workflows for small businesses. Method offers a CRM that syncs with QuickBooks and allows for customization without coding. The discussion also explores the benefits of low-code and no-code solutions, with Paul highlighting how AI and automation can streamline processes and enhance customer experiences. Examples include how Method: CRM has optimized operations for manufacturers and warehousing companies, underscoring the importance of automation, delegation, and scalability for small businesses.

Guest Contact Information 

LinkedIn

https://www.linkedin.com/in/paulalexjackson/

Website

Method

https://www.method.me/

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Chapters

00:00 Introduction and Background

04:48 Starting Method and the Importance of Customization

10:50 The Experience of Being Acquired

14:01 Method's CRM and QuickBooks Integration

16:27 No Code and Customizable Workflows

19:03 Inventory Control and Automation

25:23 The Rise of Low Code and No Code Solutions

27:49 Introduction to Method: CRM and the Benefits of Automation

38:39 Customizing Solutions for Manufacturers and Warehousing Companies

44:41 The Importance of Automation, Delegation, and Scalability