EP 31: Jason Anthoine: The Critical Role of Leadership in Shaping Company Culture

In this episode, Dustin McMillan and Jason Anthoine discuss the importance of employee experience and culture in organizations. They highlight the impact of culture on employee satisfaction and company success, emphasizing the need for leaders to engage with employees on a personal level and create a positive work environment. The discussion touches on topics such as the role of technology in employee communication, the significance of the break room, and the challenges of culture change in large organizations.

Jason Anthoine also delves into the importance of caring and trust in organizations and their impact on employee engagement. He challenges the concept of employee engagement surveys, stressing the need for a common definition and measurement. Additionally, Jason highlights the significance of exit interviews and the importance of addressing the issues raised by departing employees. He emphasizes the role of leaders in creating a positive culture and the need for genuine communication and empathy. Overall, the key theme is the importance of genuine care and leadership in creating a positive work environment.

Guest Contact Information 

LinkedIn

https://www.linkedin.com/in/jasonanthoine/

Website

Jason Anthoine Employee Experienced

https://www.jasonanthoine.com/

Mentioned Reading material

Change Your Questions, Change Your Life, 4th Edition: 12 Powerful Tools for Leadership, Coaching, and Results By Marilee Adams, PhD

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Chapters

00:00 Introduction and Company Focus

02:57 The Importance of Employee Experience and Culture

09:58 Reaching Frontline Employees

14:09 The Significance of the Break Room

26:01 Building Trust and Strengthening Relationships

31:10 Caring and Trust in Organizations

34:09 The Importance of Emotional Engagement

41:42 Genuine Communication and Empathy in Leadership