1. EachPod

EP53: From Enquiry to Sale (on Autopilot): Ryan Langford’s Bot Blueprint for Online Customer Service

Author
Chantal Gerardy
Published
Fri 18 Jul 2025
Episode Link
https://share.transistor.fm/s/31c3713c

What if your website had a team member that never clocked off, never missed a message, and actually knew your business better than your staff? In this episode, Chantal Gerardy chats with Ryan Langford, founder of SmartChat AI, about how he built a customer service solution that’s shaking up the way small businesses communicate, convert, and scale.

Tune in to discover:

·       The real reason Ryan created SmartChat AI (and how it saved his sanity)

·       Why AI bots are no longer optional for modern businesses

·       How SmartChat handles customer questions better than humans

·       Common mistakes people make with AI (and how to avoid them)

·       What every Aussie business owner should know before dismissing AI tools

💡 Whether you're AI-curious or all-in, this episode will get you thinking about your tech stack differently.

👉 Visit smartchatai.io to explore Ryan’s platform, now with a FREE plan!

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