04: TBT: Customer Service
- Author
- Rich Harshaw, Stu Gray
- Published
- Thu 12 Sep 2019
- Episode Link
- https://www.level10contractor.com
Today’s episode is all about customer service, and creating “Raving Fans.”
Six main points will be covered: educating your customers, communications, how you look, doing something unexpected and memorable, dealing with problems, and getting your team to buy in!
If you have a question about marketing your remodeling or home services company, other contractors probably have the same question, too!
You can either submit your question to be answered on a future podcast episode, or you can participate in a strategy session with Rich that will be recorded and converted into a podcast. Either way, we’d like for you to participate!
Join the show with your question by clicking this link
