088. Leadership in a BPO with Kristine Bondoc

💭 Every year, BPO companies promote thousands of supervisors and managers. These supervisors and managers are experienced workers because of their skill sets, and have been through training programs and certifications to enhance their leadership skills. But is that all that it takes?

Our guest this week is a globe trotter and energetic Filipina. Kristine Bondoc is an experienced leader, mentor, entrepreneur, and executive. One of the most respected global operations leaders; expert in Operations Management, Business Analytics, Economic Forecasting, Product Development and Marketing. Kristine has mentored multiple leaders in the BPO industry and considers herself a student of life who will never cease to find avenues to learn.

Kristine takes us through a road map of her professional milestones in multiple geographic locations and lessons she has taken with her, We also learn about the influence of her past mentors and leaders of their own leadership style, and emphasizes the importance of accessibility and respect in their approach. They mention their desire to be a leader who is inspiring and able to connect with people at all levels of the organization, and to create a culture in which all employees feel valued and able to bring their best selves to work. Kristine also touches on the idea that all roles in a company are important and that it is the leader's responsibility to create an environment where all employees are able to thrive and be themselves.

🎧 Download this and learn more about the benefits of having a strategic, tactical and operational plan: 

🌐 Connect with Kristine:

• LinkedIn: https://www.linkedin.com/in/kristinebondoc/

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