072. Unmute and Speak Up with Heather Hansen

💭 Still struggling with creating a speak up culture?

Your team may already be speaking up but we may not listen hard enough especially if they do not talk and sound like us.

This week, we have Heather Hansen as our guest, the Founder of Global Speech Academy where she helps top global leaders show up, speak up, and inspire action in a changing world. She is also the author of UNMUTED, The must read guide to enhancing communication.

Heather and Mick both agree that language is a pivotal tool for leaders and it should not be used to assimilate everyone in the proverbial round table discussions. Instead, use it to include, in which team members feel free to express their opinions and ideas and certain that they will be heard and valued.

Leaders who are making the deliberate effort of creating an "unmute" environment despite differences in language are vital in developing dynamic organizational cultures and systems that promote diversity, inclusion, and belonging. This is one strategy for truly utilizing the unique global resources in your business. Organizations with inclusive leaders not only succeed in the market, but also provide a positive feedback loop that attracts and retains the individuals most likely to foster innovation and expansion.

🎧 Download this episode to learn more Heather's bestselling book Unmuted and why she disagrees with accent reduction and vouches for accent recognition instead.

🌐 Connect with Heather:

• Website : https://globalspeechacademy.com/
• LinkedIn : https://www.linkedin.com/in/hansenheather/overlay/contact-info/
• YouTube : https://www.youtube.com/c/heatherhansen
• Twitter: https://twitter.com/heatherhansen

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