Dealing With Cranky Clients

(Formerly the Modern Professional Podcast)

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If you’re a service-based professional dealing with people, you’ve likely had to deal with a fair amount of cranky ones. 

I’ve dealt with many, it’s the nature of working in law and especially the kind of law my team handles - which is adversarial litigation. 

In episode 20 of The Modern Professional Podcast, I'm sharing 3 common reasons clients get upset and how to handle the situation. 

Dealing with cranky clients doesn’t have to be a horrible experience, you set the standard for how people treat you! 

Tune in to the full episode for more.

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