Welcome back to another exciting episode of Laundromat Resource! In today's episode, we have a special guest joining us, Sukanth Srivastav, the founder of Turns. Sukanth shares his insights on running an effective laundry business and discusses the future of the industry. From the importance of payment card systems to the potential of multi-location ownership, Sukanth covers it all. He also reveals how the laundry industry can experience significant growth, and how laundromat owners can leverage technology to enhance their operations. Get ready to learn some valuable tips and strategies for taking your laundry business to the next level. As always, we have some exciting announcements, including a live Q&A session with Sukanth and details about upcoming meet-ups. So grab your favorite detergent, sit back, and let's dive into the world of laundry business with Sukanth Srivastav on Laundromat Resource!
In this episode, Jordan and Sukanth discuss:
00:00:00 Founder Sukanth discusses laundry business tips
00:07:09 Successful engineer-turned-founder scales laundry business, and sells it.
00:13:16 Contrarian view: Acquire customers offline, not online.
00:22:20 Laundromats are not easy to start.
00:25:05 Efficient payment card system for laundromats.
00:29:43 Laundromats offer opportunities for cross-selling and upselling.
00:36:22 Opportunity in laundromat industry, focus on North America.
00:41:40 Lots of action on the ground. Profitable business potential.
00:48:19 Sophisticated discussion on customer retention and revenue.
00:53:14 Mom and pop stores can become successful multi-location brands.
01:01:52 Obsessive owners ensure customer retention, online presence.
01:04:43 Platform manages all aspects of your business, including website integration and AI-driven insights.
01:13:23 Entrepreneurs need capital and predictability for success.
01:17:44 SAS benefits laundromat owners by streamlining operations.
01:22:17 Exciting future, community impact, positive industry changes.
01:27:15 Live Q&A with unique perspective on operations.
Show Notes-
https://laundromatresource.com/show127
Show Sponsors
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Resources
Website: https://turnsapp.com
Linkedin: https://www.linkedin.com/in/sukanth-srivastav/
Email: [email protected]
Live Q&A September 25th @ 10:00 am PST: https://youtube.com/live/8ru4t4mUjHo?feature=share
Send Sukanth a "thank you" video: https://www.bonjoro.com/te/podcast-takeaways/c5ad6e37-dd16-45b0-a68a-2c9c68c8d5cf
Join us for our first in-person meet up: https://www.laundromatresource.com/event/la10-23/
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