Episode 4: The Art of Change Management and CRM Adoption with Jeremy Ott

In this episode of the Kodaris Community Show, hosts Tony and Margaret are joined by Jeremy Ott, Director of E-commerce and Digital Marketing at Reinders.

Listen in to learn about the change management and the  challenges and successes of CRM adoption. We share insights on how to effectively engage sales reps while creating a positive user experience with technology. 

We explore the  importance of continuous training, feedback, and the impact of speed and efficiency in sales processes. Ultimately, passion prevails to create enough trust to create the space for technology adoption that improves  business operations.

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