Why Customer Experience Programs Fail
- Author
- BeyondPhilosoply
- Published
- Sat 04 Aug 2018
- Episode Link
- http://BeyondPhilosophy
Colin Shaw and Prof. Ryan Hamilton discuss why customer experience programs fail. The episode explores the key issues and why too many CX programs fail to get results. Colin has led hundreds of successful programs and understands the key issues to avoid. Listen for actionable steps you can take today.
