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How Do I Evoke Customer Emotions?

Author
Beyond Philosophy
Published
Sat 25 Aug 2018
Episode Link
https://sites.libsyn.com/108490/how-do-i-evoke-customer-emotions

Colin Shaw and Prof. Ryan Hamilton explore the study of customer emotions and how they influence customer experience and tendencies to buy. Explore the latest academic studies and how researchers have evoked specific emotions, what they mean, and how you can use them.

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