Intake & AI in 2025: What You Need to Know [020]

AI isn’t a future tool—it’s here, and it’s transforming legal intake right now.

In this episode of The Intake Playbook Podcast, Gary Falkowitz reveals why the firms that succeed in 2025 will be the ones that pair AI + people to create clarity, speed, and trust.

What You’ll Learn:

🔹How AI helps law firms stop missing calls

🔹The role of AI in call scoring and intake coaching

🔹Why speed beats the “human vs. AI” debate every time

That’s why I created CaptureNow — to give firms 24/7 intake coverage powered by AI and live specialists so you finally have full visibility into every call.

🎧 Don’t fear AI. Use it to lead your team better, grow faster, and never miss another opportunity.

Watch the full episode now.

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Website: intakeplaybook.com

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