Performance and Conflict in Diverse Teams

Work teams benefit from diverse perspectives. Yet that diversity can increase the probability of tension. In this episode, we discuss:  

- The relationships among diversity, conflict, and team performance

- How we can think about and manage conflict within diverse teams

- Implications for people, leaders, and organizations

Links and Other Information

Garcia‐Prieto, P., Bellard, E., & Schneider, S. C. (2003). Experiencing diversity, conflict, and emotions in teams. Applied Psychology, 52(3), 413-440. Click here 

Curşeu, P. L., & Schruijer, S. G. (2010). Does conflict shatter trust or does trust obliterate conflict? Revisiting the relationships between team diversity, conflict, and trust. Group Dynamics: Theory, Research, and Practice, 14(1), 66. Click here 

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