IA 16: The 4 Key Elements of a Successful Inspection Conversation
- Author
- Chris Stanley
- Published
- Mon 28 Nov 2016
- Episode Link
- None
In this episode, Chris guides you through the 4 key elements of a successful inspection conversations.
1. Introduction - Who you are and who you work for
2. Their Story - Ask them for their story. You will learn a lot of the information you need for the inspection through the story.
3. Confirm the Damage Area - Confirm the damage area to make sure you don't write up the wrong damage.
4. Set the Expectations - Set the expectations of what is going to come next.
