Transforming Businesses with AI: Insights from Ryan Mayes
In this episode of The Human Code, host Don Finley speaks with Ryan Mayes, a turnaround specialist and innovation leader at fleet Corp, about his approach to integrating AI in business operations. Ryan discusses the importance of focusing on people, processes, and technology to create sustainable change. He explains how AI can enhance customer experiences, differentiate competitive markets, and drive long-term growth. The conversation also touches on the challenges of user adoption, the value of incremental improvement, and lifelong learning. Ryan highlights the significance of understanding customer needs and leveraging AI to augment, not replace, human roles in organizations.
00:00 Introduction to The Human Code
00:49 Meet Ryan Mayes: Turnaround Specialist
01:56 Ryan's Philosophy: People, Process, and Technology
02:59 Leveraging AI for Business Transformation
04:07 Challenges and Successes in AI Adoption
07:05 Future of AI in Business Strategy
10:01 Customer Experience and AI Integration
20:09 Data Management and Performance Measurement
24:45 Advice for Aspiring AI Enthusiasts
28:40 Conclusion and Final Thoughts
Sponsored by FINdustries
Hosted by Don Finley