Episode 16 - The Art of Coaching and Mentoring with Jacky Leonard

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In this episode of "Let's Talk Preventative Healthcare," our host Tracy is joined by Jacky Leonard, a freelance learning consultant with an impressive track record of over 25 years. Jacky brings her expertise in facilitation, coaching, and management to the conversation, focusing on the nuances of coaching and mentoring. Drawing from her experiences working with SMEs and professional educators, she shares the significance of non-directive coaching, the art of listening without bias, the power of open-ended questioning, and the value of creating a space for reflective practice. Jacky also discusses the intricacies of team dynamics, the importance of understanding personal and professional profiles, and the transformative impact of developing a learning environment. With her engaging style and belief in making learning fun yet outcome-driven, Jacky provides actionable insights for health and social care professionals seeking to enhance their leadership skills and create a culture of sustainable growth and support.