Joan Grant is here today to share her story as a patient. Joan, who is now in her 80s, has experienced several challenges with her health. Importantly, her shoulder was limiting her functional abilities and her knee was injured due to a fall over her dog. Joan met with physicians who advised her to undergo surgery; however, she did not feel that was the right path for her. Instead, she underwent a series of acupuncture treatments and physical therapy and has regained her function. Joan discusses this journey and provides her insights into her health care, describing some of the challenges she met when in the health system including Medicare, coordination of care, and access.