158. The Apology Hat

Apologizing has become an art form everyone needs to master. It used to be that apologies were about preschoolers hitting each other on the yard, a spouse betraying a spouse, a boss being overly critical. Now, an apology can be the difference between international humiliation, death threats and losing you entire livelihood. Cancel culture is real. In this episode co-hosts Kerri and Melissa talk about the art of the apology and how you can hone this crucial skill for issues large and small.

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