15. The Mediator Hat

He said. She said. They said. The children said. You said. There are many sides to every story, and just as many sides to arguments and disagreements. But, a middle ground often must be found to preserve relationships with family, friends and business associates. In this episode of The Hats, Melissa and Kerri offer tips you can use to mediate disputes between others, and disputes in which you find yourself in the middle. 

Resources: 

A checklist for mediating difficult conversations

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