Understanding the role of the customer & the impact of customer churn
- Author
- foti panagio
- Published
- Tue 03 Aug 2021
- Episode Link
- https://www.growthmentor.io/blog/category/podcast/
- Why focusing on churn is challenging, but most important
- How to increase word of mouth marketing, referrals, and customer loyalty
- What going to the doctor has to do with customer churn
- How to have conversations with and listen to your customers
