AI-Driven Customer Support: Naveen Kunchakuri’s Multilingual Chatbot Cuts Call Volume by 70%

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Kunchakuri’s AI chatbot cut support calls by 70%, scaled globally across platforms, & set new standards for multilingual, enterprise-grade customer service.

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Naveen Kunchakuri led the full lifecycle of a multilingual AI chatbot that reduced customer support calls by 70%. Deployed across WhatsApp and web, the solution delivered 24/7 global support, integrated with legacy systems, and improved satisfaction scores—setting a benchmark in AI-driven customer service and operational efficiency.