Excellence Is No Accident with Horst Schulze
- Author
- Gartner
- Published
- Tue 16 Mar 2021
- Episode Link
- https://www.gartner.com/en/podcasts/talent-angle
In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement.
