Optimizing Existing Healthcare Benefits with Uber's Core Competencies: Caitlin Donovan, Global Head of Uber Health

Meg is joined by Caitlin Donovan, Global Head of Uber Health, which focuses on delivering a “better patient experience with transportation, same-day prescription, and home delivery for groceries and over-the-counter items, enhancing benefit coordination.”

Caitlin explains Uber Health’s services: transportation, prescription delivery, and grocery and over-the-counter benefits. Meg and Caitlin dive into the challenges of executing Uber Health’s vision, the importance of aligning incentives, and the critical task of understanding the healthcare ecosystem at large. Caitlin shares insights on engaging health plans and providers, as well as the future plans and innovations of Uber Health. Lastly, Caitlin discusses the key factors in successfully bringing new solutions to the healthcare market and leading well-balanced teams.

Further Reading: 

2020 product update, Uber Technologies reported that Uber Health grew 300% in two years.

2021, Uber Health and Surgo Ventures partnered with two federally qualified Washington, D.C. health centers to launch the Rides for Moms program

2023: Uber’s Revenue Up 29% as U.S. Ride-Hailing Business Improves

“How Uber Health Is Addressing The Maternal Health Crisis”

Episode Credits: 

The Game-Changing Women of Healthcare is a production of The Krinsky Company. 

Hosted by Meg Escobosa. 

Produced by Meg Escobosa, Calvin Marty, Chelsea Ho, Medina Sabic, Markala Comfort, and Wendy Nielsen.

Edited, engineered, and mixed by Calvin Marty. 

All music composed and performed by Calvin Marty. 

©2024 The Krinsky Company