Hustle: Empathetic Project Management (feat. Rachel Gertz)

Rachel Gertz, Partner, Systems Consultant & Trainer at Louder than ten discusses some philosophies around project management. And roles and disciplines as teams grow and projects evolve over time.

Discussion points

• Emotional intelligence: empathy is taught.


• Be a champion for your team, they are dealing with a lot


• Should designers PM? Designers need to have empathy too


• When building teams hire less for fit, and more for the ability to make decisions based on business goals.


• PM's role needs to be unique because they need to be held accountable for project success/failure. Strategy focus


• Creative has the load of creativity, is it fair to have the role of asking the hard questions like scope, goals, body language.

Links

• Soap conference (Travis speaks about Design Machines)


• Collaboration workshop - http://soapconf.com/edu-summit/ (workshop with Travis and Rachel)


• Design & content conference, Vancouver


• Fall workshop in Calgary, Canada TBA


• Article by Mike Davidson, former Design Director at Twitter

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