002 - Comcast's Frank Eliason: Creating a Better Customer Experience One Tweet at a Time
- Author
- Jordan Drake
- Published
- Tue 02 Mar 2010
- Episode Link
- https://traffic.libsyn.com/secure/famefoundrypodcast/FFP_ep002.mp3
Meet Frank Eliason, Comcast’s senior director in national customer operations and the man behind the Internet’s most advanced social media-based customer servce program.
